We've all been there - insistingly pressing the refresh button, two days after we ordered something online. Where is it? Is it going to come in time? What does it really mean that it's 'Parked in warehouse'? Is this normal? Should I do something?
If this happens to us - consumers - when we're waiting for one parcel, imagine how it is managing 40 in transit shipments, as well as client expectations as an e-commerce owner. You will probably have already learned the hard way that 'Parked in warehouse' is a very bad sign.
System design
4 months
Project Owner, User Research, Information Architecture, Service Design
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Handcrafted by Diana Lipcanu and Tomas Eriksson © 2022
Using Svelte and Tailwind