Celia found her calling when she rescued Pepe, a dog who needed clothes to keep warm. Her friends loved her knotted garments, and soon she was making clothes and collars for their dogs too.
When she started her business selling pet accessories, Celia didn’t entirely grasp the struggle ahead — producing and managing her stock, building an online store, packing the merchandise, booking shipping services, ensuring the packages arrive in time — all while optimising costs and processes.
This is the story of how we redesigned Packlink PRO, a shipping platform to support merchants like Celia, by taking into account their needs.
Web app design
more than a year
User Research, UX Design, Interaction Design, Graphic Design
Interested to learn more about my work? Drop me an email:
Handcrafted by Diana Lipcanu and Tomas Eriksson © 2022
Using Svelte and Tailwind